7:58LTE
SupportMC 1421642 · USDOT 3877674
PHONE FIRST · ANSWERED IN MINUTES
Call dispatch · (402) 431-9410 Text dispatch
Hours: dispatch 24/7, nights and weekends included. Accounting Mon–Fri 08:00–17:00 CT.
After hours a person still picks up dispatch — there is no queue at 2 a.m. and no "we'll get back to you Monday". Payment questions wait for the accounting window.
Load in progressCALLBACK IN MINUTES
For anything moving right now. Dispatch calls the callback number you give here.
Received. Dispatch calls back within minutes during operating hours. If this is urgent, call (402) 431-9410 now.
Call dispatch now
Payment question1 BUSINESS DAY
Goes straight to accounting, Mon–Fri 08:00–17:00 CT. We will never change your payment details because of an email.
ATTACHMENT (OPTIONAL)
Received. Accounting replies within one business day.
Detention & accessorials2 BUSINESS DAYS
$50/hr after 2 hours free · layover $200/night · TONU $150 · lumper at cost. Full rules: detention & accessorial policy.
SIGNED BOL SHOWING TIMES
Received. We review detention claims within two business days and reply either way.
Not signed up yet1 BUSINESS DAY
No account needed. We answer by phone or email.
Received. We reply within one business day.
Email subjects from us never contain your name, MC or load details. Transactional mail comes from loads.jfllogistics.com.